If you are experiencing difficulty using your RICOH Smart Meeting Device, or suspect it is faulty, please contact SupportDesk for assistance.
If your smart meeting device is deemed to be faulty, it has a 3 Year Warranty, valid from the date you purchased the product.
| Product | Duration (Years)¹ | Advance Exchange² | Onsite Repair³ | Preventative Maintenance |
| RICOH Portable Monitor 150 | 3 | ü | û | û |
| RICOH Portable Monitor 150BW | 3 | ü | û | û |
| RICOH Monitor Stylus Pen Type1 | 3 | ü | û | û |
| RICOH PJ WXL5860 Projector | 3 | ü | û | û |
| RICOH PJ WUL5860 Projector | 3 | ü | û | û |
| RICOH PJ WUL6670 Projector | 3 | ü | û | û |
| RICOH PJ WUL6680 Projector | 3 | ü | û | û |
| RICOH PJ WUL6690 Projector | 3 | ü | û | û |
| RICOH PJ WUL5A50 Standard Throw Projector | 3 | ü | û | û |
| RICOH PJ WUL5A40ST Short Throw | 3 | ü | û | û |
| RICOH Meeting 360 V2 | 3 | ü | û | û |
¹ From Date of Purchase
² Within 7 Business Days, Includes Parts, Labour & 2-Way Shipping
³ Next Business Day Response, Includes Parts, Labour & Travel
