Whether at a bank, hotel, hospital or hire service counter, that first interaction at front of house can be all-important for customer satisfaction. Scanning ID and paper documents separately slows this process down, creates more work for staff and impacts customer experience.
Now, one device can transform front desk operations for everybody. The versatile fi-800R scans and extracts data from passports (including Machine Readable Zones), ID and A4 documents without the need for additional accessories. Advanced dual path scanning technology improves customer service while reducing equipment expenditure.
Its innovative compact design is ideal for the front desk, saving space while allowing staff to stay in one place – so ID and documents never leave the customers’ sight.
As you’d expect from Ricoh, the fi-800R also offers fuss-free dependability. An Automatic Document Feeder with Active Separation technology makes input smoother than ever, while Automatic Skew Correction eliminates feed errors. Our smart PaperStream software optimises images for downstream processes, as well as extracting information to enrich customer profiles. And with a 40ppm/80ipm scan speed, customers can get on with their day in record time.
All of this combines to create a seamless experience, where customer service meets customer satisfaction.
Our state-of-the-art dual path mechanism enables staff to complete all of their tasks in one place. The two scanning paths process thicker items such as ID cards and passports (including the Machine Readable Zone) alongside A4 documents, on the same machine. As well as the obvious benefits of saved time and effort, it means documents stay in sight of the customer – supporting GDPR compliance and giving customers peace of mind.
Taking up half the space of alternative solutions, the fi-800R is perfect for the front desk, or any other place where space is tight. The innovative U-turn path mechanism with Automatic Stacking Technology ejects papers back up through the scanner, removing the need for a front output tray and drastically reducing the machine’s footprint. Because of this, the fi-800R can be used in spaces half the size of an A4 sheet.
Scanning identification documents is now faster and easier with the fi-800R’s convenient Return Scan functionality. ID cards up to 5mm in thickness and passports are both inserted and ejected at the front of the machine – without the need for carrier sheets or paper path switching.
The fi-800R’s reliable paper feeding mechanisms help you avoid unnecessary interruptions for customers. Automatic Skew Correction straightens each document before scanning to prevent paper jams or images with missing edges. Newly developed Active Separation technology offers much more precise paper separation, adjusting the pressure applied to each sheet depending on its thickness. Both of these features reduce time-consuming rescans and document damage to provide a more professional experience for customers.
Nobody likes to be kept waiting in a queue, especially if they’re arriving for something important like a business trip or hospital stay. The fi-800R’s impressive 40 page/80 image per minute scan speed guarantees a smoother experience for customers. And the 20-sheet Automatic Document Feeder also removes the need to manually input one page after another, further boosting staff productivity.
As the world’s leading scanner manufacturer, Ricoh builds trusted products that allow you to focus on your business, not your technology. With the fi-800R, we’ve used all of our 50-plus years of experience and our expertise in craftmanship to design a product that’s as reliable as it is innovative.
Our free bundled driver software, PaperStream IP, has been developed to enhance and optimise the quality of scanned images. It removes stains, imprints and watermarks to deliver crystal-clear readability. This plays an essential role in aiding onward processes such as OCR (Optical Character Recognition). Text can also be inverted to white characters on a black background to vastly improve legibility.
PaperStream Capture workflow software (also bundled free) uses patch and barcodes to automatically name, sort and distribute scanned documents, as well as extract information for indexing and other post-scan processes. Captured data (such as from passport Machine Readable Zones) can be automatically fed into your existing systems and workflows, helping you to enrich customer profiles quickly and easily.
Thanks to Automatic Profile Selection, staff no longer have to waste time sorting documents by format for scanning. PaperStream Capture will automatically recognise different document types and apply the right scanning profile, even when processing a variety of formats in a single batch.
|Scanner Type||ADF (Automatic Document Feeder) / Manual Feed, Duplex|
|Scanning Speed(1) (A4 Portrait)
|ADF||Simplex: 40 ppm (200/300 dpi)
Duplex: 80 ipm (200/300 dpi)
|Manual Feed||3.5 seconds (200/300 dpi)|
|Image Sensor Type||CIS x 2 (front x 1, back x 1)|
|Light Source||RGB LED (front x 1, back x 1)|
|Optical Resolution||600 dpi|
(Color / Grayscale / Monochrome)
|50 to 600 dpi (adjustable by 1 dpi increments), 1,200 dpi (driver)(5)|
|Output Format||Color: 24-bit, Grayscale: 8-bit, Monochrome: 1-bit|
|Document Size||Maximum||210 x 297 mm|
|Minimum||50.8 x 50.8 mm (2 x 2 in.)|
|Long Page Scanning(6)||5,588 mm (220 in.)|
|Paper Weight (Thickness)||ADF||Paper: 40 to 127 g/m² (11 to 34 lb)
For A6 or smaller: 40 to 209 g/m² (11 to 56 lb)
For A8 or smaller: 127 to 209 g/m² (34 to 56 lb)
|Manual Feed||Paper: 20 to 413 g/m² (5.4 to 110 lb)
Plastic card: 1.4mm or less
Booklet: 5mm or less
|ADF Capacity(7)||20 sheets (A4 80 g/m² or Letter 20 lb)
30 sheets (A4 52 g/m² or Letter 14 lb)
|Expected Daily Volume(8)||4,500 sheets|
|Interface||USB 3.2 Gen 1 / USB 3.0 / USB 2.0 / USB1.1 (Type B / Type B SuperSpeed Connector)|
|Power Requirements||AC 100 to 240 V ±10 %|
|Power Consumption||Operating Mode||19 W or less|
|Sleep Mode||1.7 W or less|
|Auto Standby (Off) Mode||0.15 W or less|
|Operating Environment||Temperature||5 to 35 °C (41 to 95 °F)|
|Relative Humidity||20 to 80% (Non-condensing)|
|Environmental Compliance||ENERGY STAR®, RoHS|
|Dimensions(9) (W x D x H)||296 x 105 x 83 mm (11.7 x 4.1 x 3.3 in.)|
|Weight||2.0 kg (4.4 lb)|
|Supported Operating Systems||Windows® 10, Windows® 8.1, Windows® 7, Windows Server® 2019, Windows Server® 2016, Windows Server® 2012R2, Windows Server® 2012, Windows Server® 2008R2, macOS Catalina v10.15, macOS Mojave v10.14|
|Included Software / Drivers||PaperStream IP driver (TWAIN/TWAIN x64/ISIS), WIA Driver(10), PaperStream Capture, Software Operation Panel, Error Recovery Guide, ABBYY FineReader for ScanSnap™(11), Scanner Central Admin|
|Image Processing Functions||Multi image output (B&W, Grey, Colour), Automatic Colour detection, Automatic Binarization, Automatic Profile Selection, Automatic Tone Adjustment, Vertical Streak Reduction, Automatic Cropping, Automatic Deskew, Automatic Rotation, Blank Page Detection & Deletion, Image Cleanup, Edge Fill, Vertical Streak Reduction, Split Image, Scan Folded Document (Carrier Sheet), Front/Back Merging, Barcode/Patchcode Recognition, Switch by Code Sheet (Toggle Scan), Digital Endorser, Continuous Scan, Image Preview, Assisted Scan, Static Threshold, Dynamic Threshold (iDTC), Advanced DTC, SDTC, Error Diffusion, Dither, De-Screen, Emphasis, Dropout Colour (White), sRGB Output, Index Tab Cropping, Character Extraction, Background Pattern Removal, JPEG Compression, Statistical Information|
|Included Items||AC cable, AC adapter, USB cable, Setup DVD-ROM|
1 Year Standard Warranty
Advance Exchange - Next Business Day.
Included in the price of a new scanner product.
Valid for 1 year from date of purchase.
3 Year Extended Warranty
Advance Exchange - Next Business Day.
Extends the 1 Year Standard Warranty to 3 Years.
Includes replacement of defective product and two-way shipping costs.
3 Year Bronze Service Plan
Onsite Service - 8 Hour Response + 8 Hour Fix.
Extends the 1 Year Standard Warranty to a 3 Year Service Plan which upgrades the service type to Onsite Service 8+8.
Includes spare parts, labour and travel costs.
Pack of 72 F1 Cleaning Wipes for Ricoh scanners. Scanner Cleaning wipes Impregnated with manufacturer approved F1 cleaning fluid. Suitable to clean glass, plastics, rubbers and metals in Ricoh Document scanners.SKU:CON-CLE-W72
Includes 1x Pick Rollers, 5x Separation Pads.Estimated Life up to 150K scans*SKU:CON-3795-150K
Upgrades PaperStream Capture to PaperStream Capture Pro, adds powerful professional features and includes 1 Year software support & maintenance. SKU:PA43404-A665
Transparent sleeves for small, delicate or damaged documents as well as folded A3 size with Image Stitching function. SKU:PA03360-0013
Transparent sleeves for better protection when scanning photographs and postcards. SKU:PA03770-0015