If you are experiencing difficulty using your scanner, or suspect it is faulty, please contact SupportDesk for assistance.
If your scanner is deemed to be faulty, it has a 1 Year Warranty, valid from the date you purchased the product.
| Product | Duration (Years)¹ | Advance Exchange² | Onsite Repair³ | Preventative Maintenance⁴ |
| SP-1120N | 1 | ü | û | û |
| SP-1125N | 1 | ü | û | û |
| SP-1130N | 1 | ü | û | û |
| SP-1425 | 1 | ü | û | û |
| fi-65F | 1 | ü | û | û |
| fi-800R | 1 | ü | û | û |
| fi-8040 | 1 | ü | û | û |
| fi-8150 | 1 | ü | û | û |
| fi-8250 | 1 | ü | û | û |
| fi-8170 | 1 | ü | û | û |
| fi-8270 | 1 | ü | û | û |
| N7100E | 1 | ü | û | û |
| fi-8190 | 1 | ü | û | û |
| fi-8290 | 1 | ü | û | û |
| fi-7460 | 1 | ü | û | û |
| fi-7480 | 1 | ü | û | û |
| fi-7600 | 1 | û | ü | û |
| fi-7700S | 1 | û | ü | û |
| fi-7700 | 1 | û | ü | û |
| fi-7800 | 1 | û | ü | 1 visit |
| fi-7900 | 1 | û | ü | 1 visit |
¹ From Date of Purchase
² Next Business Day Exchange, Includes Parts, Labour & 2-Way Shipping
³ Next Business Day Response, Includes Parts, Labour & Travel
⁴ Included in Warranty for Mid-Volume Production Scanners
